{"id":9950,"date":"2021-04-03T21:47:07","date_gmt":"2021-04-03T21:47:07","guid":{"rendered":"https:\/\/rodrigocantero.es\/faq\/"},"modified":"2026-03-03T09:35:53","modified_gmt":"2026-03-03T09:35:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/rodrigocantero.es\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9950\" class=\"elementor elementor-9950 elementor-1766\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94b6305 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"94b6305\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d31ba39\" data-id=\"d31ba39\" 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Our mission is to support them with products and services of the highest quality, tailored to their requirements and standards. We do not sell to end customers; instead, we dedicate all our efforts to collaborating with specialists and distributors.  <\/p>\n<p style=\"text-align: justify;\">For us, every distributor is a valued partner, and we ensure they receive special treatment, with exclusive benefits, personalized attention, and the full backing of our team. Together, we build relationships of trust to achieve success in every project. <\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">What should I do to become a distributor?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p style=\"text-align: justify;\">You have two options: you can complete the \"<a href=\"https:\/\/rodrigocantero.es\/hazte-distribuidor\/\" target=\"_blank\" rel=\"noopener\">Become a Distributor<\/a>\" form on our website or call us directly at <strong>954 518 882<\/strong>. Choose the option you prefer! <\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">What advantages does FQS Battery offer to distributors?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p style=\"text-align: justify;\"><strong>FQS Battery<\/strong> offers several exclusive advantages for its distributors:<\/p>\n<ol style=\"text-align: justify;\">\n<li>\n<p><strong>Wide range of high-quality products<\/strong>: We have a variety of innovative and durable batteries that meet the highest market standards.<\/p>\n<\/li>\n<li>\n<p><strong>Competitive pricing<\/strong>: We offer special prices for distributors that allow them to maintain attractive margins and remain competitive in the market.<\/p>\n<\/li>\n<li>\n<p><strong>Technical and commercial support<\/strong>: Our distributors receive continuous training and support to optimize the sale and use of our products.<\/p>\n<\/li>\n<li>\n<p><strong>Marketing and promotional tools<\/strong>: We provide promotional materials, marketing strategies, and support campaigns to boost sales.<\/p>\n<\/li>\n<li>\n<p><strong>Exclusive distribution in your area<\/strong>: Depending on the location and sales volume, we can offer distribution exclusivity in certain regions.<\/p>\n<\/li>\n<li>\n<p><strong>Discounts and bonuses<\/strong>: Access to loyalty programs, volume bonuses, and additional discounts for meeting sales targets.<\/p>\n<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">These advantages are designed to strengthen the relationship with our distributors and ensure their success in the market.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">What types of batteries and accessories does FQS Battery offer?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p style=\"text-align: justify;\">FQS Battery offers a wide range of batteries and accessories for various applications. Our main products include: <\/p>\n<h3 style=\"text-align: justify;\">1. <strong>Automotive Batteries<\/strong><\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Car batteries<\/strong>: We offer high-performance starter batteries for cars of different makes and models.<\/li>\n<li><strong>Commercial vehicle batteries<\/strong>: Batteries designed to withstand the demands of commercial and heavy-duty vehicles, providing high capacity and durability.<\/li>\n<li><strong>Motorcycle batteries<\/strong>: Compact and powerful, ideal for all types of motorcycles.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">2. <strong>Industrial Batteries<\/strong><\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Deep cycle batteries<\/strong>: Ideal for industrial equipment and applications requiring constant discharge, such as forklifts and electric vehicles.<\/li>\n<li><strong>Uninterruptible Power Supply (UPS) batteries<\/strong>: Reliable batteries to ensure power supply in critical situations.<\/li>\n<li><strong>Solar batteries<\/strong>: Specially designed to store energy in solar and wind power systems, ensuring optimal performance.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">3. <strong>Renewable Energy Batteries<\/strong><\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Lithium batteries<\/strong>: Lightweight, long-lasting, and highly efficient, ideal for renewable energy installations.<\/li>\n<li><strong>Deep cycle lead-acid batteries<\/strong>: A reliable and economical option for solar and backup systems.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">4. <strong>Accessories<\/strong><\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Battery chargers<\/strong>: We offer chargers for different types of batteries, ensuring fast and safe charging.<\/li>\n<li><strong>Testers and analyzers<\/strong>: Testing equipment to verify battery status and performance.<\/li>\n<li><strong>Terminals and connectors<\/strong>: High-quality connection accessories to ensure a reliable and durable installation.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">These products cover needs in automotive, industrial, renewable energy, and other sectors requiring reliable and durable energy solutions.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Are FQS Battery products compatible with all device brands?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p><strong>FQS Battery<\/strong> products are designed to be compatible with a wide range of devices and applications, but exact compatibility depends on the specific type and model of the device.<\/p>\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"f90eaee4-40da-4232-9e6c-f20f671f5d2b\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p style=\"text-align: justify;\">To ensure optimal compatibility, we recommend:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Consulting the device manual<\/strong>: Check the battery specifications recommended by the device manufacturer.<\/li>\n<li><strong>Reviewing battery specifications<\/strong>: It is important to confirm the required voltage, capacity, and connection type.<\/li>\n<li><strong>Contacting our support team<\/strong>: Our team can advise you on the compatibility of our batteries with specific vehicle models, industrial devices, or power systems.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>FQS Battery<\/strong> offers solutions for multiple brands and models, ensuring optimal and safe performance wherever our batteries are used.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-2 flex gap-3 empty:hidden -ml-2\">\n<div class=\"items-center justify-start rounded-xl p-1 flex\">\n<div class=\"flex items-center\"> <\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">As a distributor, can I track my orders?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p style=\"text-align: justify;\">Yes, through our web platform for professionals, you will have access to a complete management and tracking system. Available features include: <\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Real-time shipment tracking<\/strong>: Check the status of your orders at every stage of the shipping process.<\/li>\n<li><strong>Access to complete documentation<\/strong>: You can view and download all documents related to your transactions, including orders, invoices, delivery notes, and more.<\/li>\n<li><strong>Purchase history<\/strong>: Easily and quickly review your order history, allowing for efficient and organized management of your purchases.<\/li>\n<li><strong>Personalized support<\/strong>: Direct contact with our support team to resolve any questions or additional requests.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">This professional platform is designed to facilitate the administration and control of our distributors' operations with FQS Battery, offering centralized and secure access to all information necessary for their business.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Does FQS Battery offer customized products or solutions tailored to its distributors?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p style=\"text-align: justify;\">Yes, FQS Battery offers customized solutions tailored to the specific needs of our clients. We understand that each sector and application may require unique characteristics, so we provide the possibility of developing bespoke products. Our customization options include:  <\/p>\n<ol style=\"text-align: justify;\">\n<li>\n<p><strong>Battery specifications<\/strong>: We select the size, capacity, voltage, and technology of our batteries (lead-acid, lithium, AGM, among others) to meet the requirements of different applications, such as special vehicles, industrial machinery, and backup systems.<\/p>\n<\/li>\n<li>\n<p><strong>Special product design<\/strong>: We select batteries with specific shapes or configurations to fit into tight spaces or unique structures, ensuring a perfect fit in complex or specialized equipment.<\/p>\n<\/li>\n<li>\n<p><strong>Solutions for specific sectors<\/strong>: We select customized products for sectors such as automotive, renewable energy, telecommunications, security, and more, with features that meet durability and performance standards in demanding environments.<\/p>\n<\/li>\n<li>\n<p><strong>Specialized technical support<\/strong>: Our team works closely with each client to define the ideal specifications and offer assistance in the integration and maintenance of each battery.<\/p>\n<\/li>\n<\/ol>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Do FQS Battery products comply with safety regulations?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p style=\"text-align: justify;\">Yes, FQS Battery products strictly comply with applicable national and international safety regulations and standards. We are committed to offering safe and reliable batteries and accessories suitable for various sectors and applications. Some of the regulations we comply with include:  <\/p>\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"a1ed8101-ed14-4650-ad15-f01bd704f1da\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<ol style=\"text-align: justify;\">\n<li>\n<p><strong>Quality and safety certifications<\/strong>: Our products comply with international certifications such as CE, UL, and RoHS, which guarantee the safety, efficiency, and sustainability of our batteries.<\/p>\n<\/li>\n<li>\n<p><strong>Resistance and durability tests<\/strong>: We perform exhaustive quality control tests to verify the resistance, performance, and safety of each battery, both under normal conditions and in demanding usage situations.<\/p>\n<\/li>\n<li>\n<p><strong>Transport regulations<\/strong>: We ensure that all our batteries comply with transport regulations, such as UN38.3, allowing for safe shipping by air, sea, and land.<\/p>\n<\/li>\n<li>\n<p><strong>Environmental compliance<\/strong>: Our products are also designed to comply with environmental regulations, using materials that minimize ecological impact and promote proper battery recycling at the end of their useful life.<\/p>\n<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">Thanks to FQS Battery's commitment to safety and quality, customers can trust that FQS Battery products meet high standards of protection, performance, and sustainability.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">What warranty do FQS Battery products have?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><div class=\"flex max-w-full flex-col flex-grow\">\n<p><strong>FQS Battery<\/strong> products are backed by warranties that ensure their quality, performance, and durability. These warranties include: <\/p>\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"fbbc3427-c089-4931-a8cc-f6d70b7d4a51\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<ol style=\"text-align: justify;\">\n<li>\n<p><strong>Coverage for manufacturing defects<\/strong>: We offer a warranty against manufacturing defects on all our products, ensuring that every battery and accessory meets quality standards.<\/p>\n<\/li>\n<li>\n<p><strong>Performance guarantee<\/strong>: FQS Battery products are designed for optimal and consistent performance. Our warranty covers battery operation within the specified capacity and efficiency parameters during the warranty period. <\/p>\n<\/li>\n<li>\n<p><strong>Replacement or repair<\/strong>: In the event that a battery presents issues covered by the warranty, we offer repair or replacement at no additional cost to the customer, ensuring a quick resolution.<\/p>\n<\/li>\n<li>\n<p><strong>Warranty duration<\/strong>: The duration of the warranty varies according to the type of product and application, but it can range between 1 and 3 years, depending on the model and usage conditions.<\/p>\n<\/li>\n<li>\n<p><strong>Technical support<\/strong>: We have a support team available to handle any inquiries or warranty claims, providing fast and effective guidance throughout the process.<\/p>\n<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">The FQS Battery warranty provides our customers with confidence and peace of mind, ensuring the quality and reliability of our products throughout their useful life.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Does FQS sell to end customers? At FQS, we work exclusively with professionals. At FQS, we focus on meeting the needs of industry professionals. Our mission is to support them with products and services of the highest quality, tailored to&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9950","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - FQS BATTERY<\/title>\n<meta name=\"description\" content=\"We provide answers to the most common questions regarding our batteries and our distribution network.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rodrigocantero.es\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - 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